TeligentIPSMS is a clientless SMS platform that allows contact center (person to person messaging) and business systems (distributed messaging) to interact with customers through SMS (text) and MMS (pictures) without disrupting the existing voice services. SMS can be enabled on virtually any local or toll-free number along with international capabilities in over 50 countries worldwide.
The SMS portal is easy to access and use!
No Downloads! The portal can be accessed online anywhere, anytime.
Integrated with your Google account.
Contact Center Messaging
Agents log into an TeligentIP SMS URL where they can receive and respond instantly to SMS in the queue.
Contact Center Messaging Provides:
Dynamic Routing Capabilities
Thank you for your message, one of our agents will respond shortly.
I’d be happy to schedule an appointment, does morning or afternoon work better?
Supervisor Dashboard & Portal
TeligentIP SMS was built and designed with contact centers in mind. Unlike other SMS providers, there is no limit to how many messages can be sent and receive on the platform. Only state-of-the-art infrastructure was used designing our SMS platform built with full redundancy, failover safeguards and intelligent routing capabilities to ensure your messages are delivered, 100% of the time.
Enable SMS on any business number. TeligentIP SMS enables individual employees to send and receive messages. No contact center application or special software needed.
You can add TeligentIP SMS on top of your existing services regardless of who the voice provider is while keeping the same number.
Do you carry these
shoes in an 8?
I texted the image
of the cake I like.
90% of all text messages are read in under 3 minutes.
78% of people wish they could have a text conversation with a business. Increase engagement and offer more ways for your customers to stay in touch.
Easily integrate SMS into your administrative workflows to reduce inbound and outbound calls as well as your staffing expenses.
TeligentIP does more than just text messages, we understand what it takes to stay ahead in today’s market. We work with companies of any size to identify problems, innovate communication solutions, follow through with deployment and prepare your communication needs to scale with the growth of your business.
New generation of customer experience
for every industry!
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